Privacy Policy

What Information Do We Collect?

We collect very little personal information. This website does not use contact forms, account registrations, or online booking systems. All service requests are handled by phone. The information we may collect includes:

• Phone call information: When you call us at (228) 863-7743, standard caller ID information may be visible to us, including your phone number.
• Website analytics data: We collect anonymous usage data such as pages visited, time spent on site, referring URLs, browser type, device type, and approximate geographic location (city-level).
• Email correspondence: If you email us at [email protected], we retain your email address and message content to respond to your inquiry.

How Do We Use Your Information?

We use collected information strictly to provide and improve services. Specifically, we use information to:

• Respond to your towing, roadside assistance, or junk car inquiries
• Understand how visitors use this website so we can improve it
• Monitor website performance and troubleshoot technical issues

We do not sell, rent, or share your personal information with third parties for marketing purposes. We will never use your phone number or email address to send unsolicited promotional messages.

What Third-Party Services Does This Site Use?

This website uses a limited number of third-party services to function properly. These services may collect their own data according to their respective privacy policies:

• Google Analytics: We use Google Analytics to understand website traffic patterns. Google Analytics uses cookies to collect anonymous data about your visit. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.
• Google Maps: We embed Google Maps on certain pages to show the location of our business. Google may collect data when you interact with the map. See Google's Privacy Policy for details.
• Google Fonts: We use Google Fonts to display text on this website. Google may collect your IP address when fonts are loaded. See Google Fonts Privacy FAQ.

Does This Site Use Cookies?

Yes, this website uses a small number of cookies. Cookies are small text files stored on your device by your web browser. We use cookies through Google Analytics to understand how visitors interact with this site. These cookies do not contain personally identifiable information.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, doing so may affect your experience on this and other websites. Disabling cookies will not prevent you from calling us for service.

What Are Your Rights?

You have the right to know what data we have about you. Since we collect very little personal information, this is straightforward. You may:

• Request to know what personal information we hold about you
• Request deletion of any personal information we have collected
• Opt out of Google Analytics tracking using the browser add-on linked above
• Control cookie storage through your browser settings

To exercise any of these rights, contact us using the information below. We will respond to requests within 30 days.

How Can You Contact Us About This Policy?

If you have questions about this privacy policy, reach out directly. We're real people and we're happy to explain anything here in plain English.